CHALLENGE
Implementing optical health strategy
A multinational retail company needed to implement a new health-focused strategy by integrating advanced clinical scanning devices into its stores.
The project also required technical debt clean-up, data migration, and securing legacy systems. After previous unsuccessful attempts, the company engaged 7N to provide expert delivery management to drive the initiative forward.
SOLUTION
Software development & quality assurance
7N assigned an experienced Delivery Manager to lead the project, working within the client’s Technology Clinical Product team. The focus areas included:
Deployment of clinical devices
Successfully rolled out OCT scanning and other medical devices as part of the client’s new healthcare strategy
Data migration and security
Ensured secure transfer and protection of data from outdated legacy systems
Vendor and stakeholder management
Aligned vendors, matured relationships, and built trust to enhance collaboration
IMPACT
IT-driven business growth
Market repositioning
The client evolved from being a low-cost optical retailer to a recognized eye health provider
Improved patient outcomes
The new systems enabled early detection of life-threatening diseases, saving an average of three lives per month
Increased market share and revenue
The strategic shift led to business growth and competitive advantage
Stronger internal collaboration
The project fostered team motivation, vendor maturity, and stakeholder trust
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