Enhancing Patient Logistics with a Mobile Solution

How 7N developed a secure and scalable mobile platform to streamline patient logistics and communication

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CHALLENGE

Modernizing patient logistics 


The client, a global leader in emergency response 
and healthcare services, aimed to modernize its patient transfer system by developing a comprehensive mobile application.

The goal was to enhance user experience, improve efficiency, and enable real-time communication between patients and logistics teams while integrating seamlessly with the existing system.

SOLUTION

End-to-end app development

A 7N team designed and developed a comprehensive patient app covering both backend and frontend solutions under a fixed-price model.

Backend
Built on .NET 6.0 LTS, integrated with Boomi, implemented caching for system efficiency, and ensured secure authentication (HTTPS, password hashing, MFA).

Key features included real-time trip management, notifications (email/SMS), and feedback mechanisms

Frontend
Developed for iOS and Android, with multilingual support and an intuitive UI.

Features included booking visibility, cancellation options, ready-for-pickup confirmation, and FAQs

IMPACT

Care through a unified platform

The platform improved patient-staff interaction, minimized manual interventions, and ensured scalability.

Comprehensive digital solution for patient logistics, enhancing efficiency and experience

Scalable and secure platform, ready for future expansion

Enhanced patient engagement through real-time updates and feedback mechanisms

Cross-platform accessibility supporting iOS and Android for seamless user adoption

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