CHALLENGE
Assessing system quality
A large public sector organization sought an independent technical assessment of a newly developed system delivered by another external supplier.
Partnering with 7N, the client aimed to ensure that the system was developed according to best practices for the chosen technology and that its quality and documentation would facilitate a seamless transition to a new vendor if needed.
SOLUTION
Technical audit and documentation review
7N conducted a comprehensive evaluation of the system’s technical quality, architecture, and supporting documentation.
The assessment included:
Code quality analysis
Performed a static code analysis based on ISO 25010 to measure maintainability, complexity, and overall quality
Benchmarking and validation
Compared results to industry benchmarks and conducted manual reviews by technical experts
Documentation review
Evaluated the maturity and completeness of the system’s documentation through structured interviews and expert reviews against IT best practices
IMPACT
Strategic clarity
The assessment enabled clarity and control over the system’s technical quality, scalability, and long-term viability, empowering the client to make data-driven decisions about future development, vendor management, and system lifecycle planning.
Through a structured evaluation, the client gained:
Visibility into long-term maintenance costs, enabling informed budgeting and resource planning
Confidence in system transferability, ensuring readiness for future vendor transitions
Actionable recommendations for improvement, supporting a strategic roadmap for optimizing system performance and compliance with best practices
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