CHALLENGE
Integration of business and systems
Following the acquisition of another large company, a leading European logistics and transport provider sought to integrate the new business into its existing IT landscape. The aim was to ensure systems alignment and realize operational synergies while supporting the acquired company’s business model.
A structured integration program was essential to ensure successful implementation without disrupting ongoing operations across IT systems, business processes, and user adoption.
SOLUTION
Leadership in complex project delivery
7N provided program management leadership to guide the IT integration process from start to finish:
Integration planning
Working with IT teams and business leaders to ensure the reuse of standard functionality where possible
Execution program
Establishing a comprehensive program roadmap in collaboration with key stakeholders, defining clear milestones and deliverables
Go-live coordination
Aligning infrastructure and ERP roll-out, including pre-tests, to ensure business continuity
Change Management
Facilitating business change processes to align organizational practices and promote adoption
IMPACT
Record-breaking program execution
The IT integration program became a benchmark for speed, coordination, and successful adoption:
Achieved the client’s fastest-ever TMS implementation at a local branch
Maintained uninterrupted services despite complex system and process changes
Strengthened collaboration between IT and business leadership, establishing a repeatable model for future integrations
Delivered three successful go-lives with the highest adoption rate across the organization, enabling a smooth transition for more than 400 users across 8 countries
Comment from the client:
"The 7N consultant was given the program responsibility for a large and complex integration project. He managed to both create the overall overview and at the same time be sufficiently down in the details to be able to ensure quality delivery and stakeholder alignment."
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