CHALLENGE
Integration of business and systems
Following the acquisition of another large company, a leading European logistics and transport provider sought to integrate the new business into its existing IT landscape.
The aim was to ensure systems alignment and realize operational synergies while supporting the acquired company’s business model.
A structured integration program was essential to ensure successful implementation without disrupting ongoing operations across IT systems, business processes, and user adoption
Jacob Krogsgaard-Søndberg is one of our excellent, high-performing IT consultants, who yet again showed his true dedication in a recent project in his role as the Program Manager aiming towards integrating an acquired company and thereby gaining important business synergies.
SOLUTION
Holistic IT program execution
7N provided program management leadership to guide the IT integration process from start to finish:
Integration planning
Working with IT teams and business leaders to ensure the reuse of standard functionality where possible
Execution program
Establishing a comprehensive program roadmap in collaboration with key stakeholders, defining clear milestones and deliverables
Go-live coordination
Aligning infrastructure and ERP roll-out, including pre-tests, to ensure business continuity
Change Management
Facilitating business change processes to align organizational practices and promote adoption.
Leadership in complex project delivery
The CIO has put some words on his appreciation of Jacob's efforts and performance: "Jacob started with us in 2021, where he was given the program responsibility for a large and complex integration project. With his calm and structured approach, Jacob has aimed to create a good plan for the project and ensure that the steering committee and other stakeholders have been well informed about the plan and risks. The first milestone in the project was reached in October last year when we went live with the first part of the integration project. This go-live was a great success that clearly showed the value of the preparation and test work Jacob had ensured as part of the project. Jacob managed to both create the overall overview and at the same time be sufficiently down in the details to be able to ensure the management of a complex project with many stakeholders."
IMPACT
Record-breaking implementation & adoption
The IT integration program became a benchmark for speed, coordination, and successful adoption:
Achieved the client’s fastest-ever TMS implementation at a local branch
Delivered three successful go-lives with the highest adoption rate across the organization, enabling a smooth transition for more than 400 users across 8 countries
Maintained uninterrupted services despite complex system and process changes
Strengthened collaboration between IT and business leadership, establishing a repeatable model for future integrations
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