Redefining Internal Service & Network Capabilities

How 7N drove an IT stack transformation project from design and development to knowledge transfer​

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CHALLENGE

Building a technical foundation


A
 major Danish energy and telecommunications company aimed to enhance its service and network abstraction layers to support a digital transformation initiative.

The organization required the design and development of new capabilities using a Quarkus-based microservices stack.

Challenges included integrating these new services with existing systems, ensuring seamless collaboration between business and IT stakeholders, and establishing a foundation for continuous integration and deployment.

SOLUTION

Sustainable & scalable architecture

7N assembled a team with expertise across system development, IT architecture, network design, project management, and scrum.

The team was tasked to deliver a stable technical foundation while building internal capabilities for long-term ownership. Key tasks included:

Design and implementation of a scalable Quarkus-based microservices architecture

Continuous integration and system stabilization, including deployment pipelines, pre-validation APIs, and legacy system migration

Team enablement and knowledge transfer to build an internal team that could take ownership of the solution to ensure long-term sustainability

IMPACT

Lasting impact

The team delivered a lasting impact on the organization by elevating key processes and enabling sustainable change:

Successful implementation
Enhanced the client’s service and network abstraction layers, supporting their broader digital transformation journey

Robust foundation
Established integration and support processes, developed internal tooling, and introduced system dashboards

Enabled internal ownership
Facilitated knowledge transfer and team structure initiatives, ensuring the internal team was equipped to manage the IT stack independently

 

The team worked homogeneously and with clear interfaces, building solid domain knowledge on encryption systems, network provisioning via Cisco NSO and Netbox, TV provisioning via headends, and provisioning of 3rd party VASs. 

They managed all relevant processes related to the task with a proactively and solution-oriented approach, which gave the client predictability and a valid basis for estimating tasks. As the client comments:

"The 7N team has taken on the company identity and has become part of our culture and customer commitment. Their professionalism and commitment to us have been essential in our digital transformation journey. They are indeed a high-performance team and among the most professional colleagues I have ever worked with!"

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