Redefining Service and Network Capabilities

How 7N drove an IT stack transformation project from design and development to knowledge transfer​

09/20/2023
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CHALLENGE

Seamless digital transformation 


A
 major Danish energy and telecommunications company aimed to enhance its service and network abstraction layers to support a digital transformation initiative.

The organization required the design and development of new capabilities using a Quarkus-based microservices stack.

Challenges included integrating these new services with existing systems, ensuring seamless collaboration between business and IT stakeholders, and establishing a foundation for continuous integration and deployment.

Jacob Elefsen, Peter Jakobsen, Per Hyldal Thomsen, Ole Hansen, Paw Figgé & Kasper Bach are some of our excellent, high-performing IT consultants. Their joint, high-quality effort as a team came to the forefront in a project for one of our clients, a large Danish Energy and Telecommunications company. The consultants delivered in roles of a System Developer, Network Specialist, Business and IT Architect, Project Manager/Product Owner, and Scrum Master and have been of great significance to the work areas.​

SOLUTION

Scalable architecture and sustainable ownership

7N assembled a team with expertise across system development, IT architecture, network design, project management, and scrum.

The team was tasked to deliver a stable technical foundation while building internal capabilities for long-term ownership. Key tasks included:

Design and implementation of a scalable Quarkus-based microservices architecture

Continuous integration and system stabilization, including deployment pipelines, pre-validation APIs, and legacy system migration

Team enablement and knowledge transfer to build an internal team that could take ownership of the solution to ensure long-term sustainability

At the core of transformation

The consultants demonstrated how they were capable of building solid domain knowledge on encryption systems, network provisioning via Cisco NSO and Netbox, TV provisioning via headends, and provisioning of 3rd party VASs. As a team, they became a driving force in the whole refinement process of the team's new tasks.

The team managed all relevant processes related to the task, which gave the client predictability and a valid basis for estimating tasks. The team worked homogeneously and with clear interfaces. They worked proactively and solution-oriented, and they were the epitome of the 7N spirit.

The Hiring Manager recognized that it is one of their most well-functioning teams and said: "The team has taken on the company identity and has become part of our culture and customer commitment. Their professionalism and commitment to us have been essential in our digital transformation journey. They are indeed a high-performance team and among the most professional colleagues I have ever worked with!"

IMPACT

Strengthening the foundation for scalable solutions

The team delivered a lasting impact on the organization by elevating key processes and enabling sustainable change:

Successful implementation
Enhanced the client’s service and network abstraction layers, supporting their broader digital transformation journey

Robust foundation
Established integration and support processes, developed internal tooling, and introduced system dashboards

Enabled internal ownership
Facilitated knowledge transfer and team structure initiatives, ensuring the internal team was equipped to manage the IT stack independently

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