Scaling IT Excellence & Flexibility in Banking

How 7N built and scaled a high-performance hybrid captive development center

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CHALLENGE

Enabling digital transformation

A leading European banking group sought a scalable IT development model to support its ambitious growth and digital transformation plans.

To achieve this, the bank partnered with 7N to build a hybrid captive development center, ensuring high-quality IT delivery while maintaining operational flexibility.

SOLUTION

From pilot project to scaled success

7N and the client launched a pilot project in 2015, starting with a small team of five consultants.

Following its success, they designed a hybrid captive model, ensuring a composite workforce by integrating the client’s existing IT consultants while continuously recruiting top-tier talent. Key milestones included:

Initial scale-up to 150 consultants
Achieved within 1.5 years - almost one year ahead of schedule

Expansion to 350 consultants
Due to its success, the partnership was re-scoped in 2017 to establish a fully operational development center covering:

  • Programming & Data Analytics

  • Quality Assurance (QA)

  • Product Delivery & Management

IMPACT

Future-ready IT workforce

Sustainable IT workforce
The development center remains a core asset, making up 30% of the client’s total IT headcount

Continuous innovation & agility
The client maintains the flexibility to adapt to new technologies, replacing 10-15% of consultants annually to stay ahead

Proven high performance
Consultants undergo annual performance reviews, with an impressive average rating of 9.1/10, reflecting 7N’s commitment to quality-driven IT delivery

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