CHALLENGE
Streamlining IT procurement
A member-owned insurance company needed to establish a standardized process for evaluating IT procurements, covering both consultant services and system acquisitions.
The goal was to ensure an objective evaluation model that minimized bias, maintained compliance with partner requirements, and streamlined the selection process for greater efficiency and control.
The client's existing procurement processes lacked a structured framework for evaluating IT purchases, leading to inconsistent decision-making and inefficiencies.
SOLUTION
Structured framework for procurement
7N conducted an in-depth analysis of the client’s procurement workflows and developed a tailored evaluation model.
The approach included:
Survey-based analysis of current procurement processes to identify areas requiring system support
Workshops with key stakeholders to define vendor compliance and legal requirements
Customizing the framework to incorporate procurement needs, supplier selection criteria, compliance policies, and evaluation metrics
Integrating the model into a structured procurement process that formalized vendor strategies, minimum requirements, and contract evaluation methods
IMPACT
Enhanced decision-making and efficiency
The new standardized procurement model provided the client with a structured and transparent approach to IT acquisitions, ensuring:
Objective and compliance-aligned vendor evaluations
Increased efficiency
A centralized governance model for procurement oversight
With clear ownership and an optimized procurement workflow, the client significantly improved decision-making and efficiency in IT procurement.
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