With 20+ years of experience solving the toughest IT challenges, 7N brings deep expertise to the retail industry.
We have 2,500+ IT consultants in our network with hands-on experience delivering retail projects across multiple sales models, product categories, and business formats.
We partner with brick-and-mortar, e-commerce, and omnichannel brands in:
grocery
fashion
electronics
beauty
homegoods
automotive
Our consultants have a solid track record working with independent retailers, franchises, large chains, cooperative retailers, and wholesale organizations.
As the retail landscape evolves through shifting consumer expectations, margin pressure, and rapid digital adoption, 7N delivers the technical and strategic capabilities needed to increase efficiency, improve visibility, and accelerate performance across the entire retail ecosystem.
By understanding what drives modern retail, we apply our technology expertise to improve operations and the customer experience.
Omnichannel & loyalty
We integrate IT tools and platforms to unify online and in-store channels, deliver real-time inventory visibility, and enable personalization that strengthens loyalty and retention. We also support retailers in bringing customers back into stores by introducing in-store digital experiences such as app-based games and location-triggered interactions that boost engagement.
Value & experience
We connect siloed data to create a unified customer view and deliver real-time insights for pricing, promotions, and loyalty programs. With enhanced visibility, retailers can more accurately monitor promotional items and stock while making informed decisions about digital engagement, phygital store design, and in-store experiential strategies.
Supply chain resilience
We help modernize supply chain systems with AI-driven forecasting, automation, vendor diversification and real-time visibility dashboards. These capabilities strengthen inventory management and reduce operational risk.
Technology adoption
We update legacy systems and implement AI, automation, AR/VR and other advanced technologies to support agility and growth. Our consultants also provide AI-readiness assessments, governance, change management and training to ensure adoption is smooth, sustainable and delivers measurable ROI.
Cybersecurity & trust
We reinforce digital commerce with secure frameworks, fraud-prevention tools and compliance with GDPR, CCPA, NIST, and NIS2. Our experts combine continuous monitoring and staff training to protect operations and strengthen customer trust.
Sustainability & transparency
We integrate ESG tracking and reporting into core systems, enabling product traceability and transparent supply chain operations. These insights help retailers meet regulatory standards while improving operational efficiency.
We’ve done it before
Read the case studies showcasing some of our projects in the retail sector:
IT services
To meet your evolving needs, we offer flexible services built on energy and IT expertise.
IT sourcing
Let us match you with high-performing individual consultants or tailored teams who bring the right expertise to your projects.
With our 360° Sourcing, you benefit from scalable setup and flexible collaboration models: onshore, nearshore, or offshore.
End-to-end project delivery
Drive projects forward by utilizing comprehensive solutions delivered by specialized consultants leveraging proven methodologies.
Address your IT challenges with 7N Solutions across cybersecurity compliance, digital transformation, software development, and more.
Learning programs
Strengthen your internal teams through 7N Academy upskilling programs delivered by experienced consultants.
Support skill development across emerging technologies and best practices with impact-focused training designed for your needs.
FAQ
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How can retailers integrate AI effectively?
AI only works when the data behind it is clean, connected and consistent. 7N helps retailers get AI-ready by unifying and standardizing data across POS, e-commerce, CRM and inventory systems. Our AI-Ready Data service creates the strong data foundation needed for accurate models, reliable insights and effective use of AI in forecasting, personalization and automation.
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How can I get help developing software or a mobile app that improves the customer experience?
We understand how much retailers rely on well-built software and mobile apps to deliver seamless customer experiences and prevent abandoned carts. That's why we provide top engineers, mobile developers, and UX experts who can join your team or deliver end-to-end development — from architecture and build to long-term maintenance and optimization.
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How can retailers build a more resilient and efficient supply chain?
Retailers can strengthen resilience with AI-driven forecasting, automation, vendor diversification and real-time visibility dashboards that improve planning accuracy. Many also increase efficiency by introducing robotics, automated packaging systems and workflow automation that boost speed, reduce errors and enhance competitiveness.
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How can retailers benefit from working with consultants?
Consultants provide flexibility to scale quickly without long-term hiring commitments - especially valuable during peak seasons or transformation projects. With 7N, retailers gain access to the top 3% of senior IT professionals, meaning a smaller team of high-end experts can deliver faster execution, higher efficiency and stronger outcomes than larger, less specialized teams.
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How can retailers be sure they’re getting the right IT consultant for their project?
The best matches come from evaluating both technical expertise and soft-skill competencies. 7N works exclusively with senior-level IT professionals and assesses each consultant across six core collaboration and communication skills before placing them on retail projects. This ensures strong alignment, adaptability and high-quality delivery in fast-paced retail environments.
Connect with our logistics experts for tailored advice.
Let's talk!
Learn how we can help you turn your digital ambitions into business impact.
